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The Complete Salesforce Certified Business Analyst Course

The Complete Salesforce Certified Business Analyst Course

The Complete Salesforce Certified Business Analyst Course - 
Salesforce Business Analyst Certification Exam - Earn Salesforce's Newest Certification and Learn Business Analysis
  • Bestseller

Preview this Course

What you'll learn
  • Prepare for the Salesforce Certified Business Analyst Certification Exam
  • Learn the Principles of Business Analysis for Salesforce Projects
  • Write effective User Stories
  • Requirements Elicitation
  • Writer User Acceptance Testing Scripts
  • Develop Salesforce solutions to drive business improvements
  • Learn how to identify and collaborate with stakeholders
  • How to capture requirements
  • Elicit and understand business needs

Requirements
  • You must be a Certified Salesforce Administrator to Register for the Salesforce Business Analyst Exam
Description
I attained the Salesforce Certified Business Analyst Certification on the first day of its release to the public - July 11, 2022!

Now I want to teach you how to pass this certification as well.

Be one of the first to attain Salesforce's newest certification - the Salesforce Certified Business Analyst exam.

In this course, I fully prepare you for this certification exam.

Salesforce Business Analysts understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.

I have worked professionally on the Salesforce platform over the past decade, and have taught Salesforce online for over six years. In fact, I am the best-selling Salesforce instructor in the world.

I have structured this course after the Salesforce Certified Business Analyst Certification Exam Guide.

You will find individual sections devoted to each of the six knowledge areas of the exam guide, which include:

Customer Discovery

Collaboration with Stakeholders

Business Process Mapping

Requirements

User Stories

User Acceptance

I provide you with real-world scenarios and ample resources and hands-on experience to learn all of the learning objectives on the exam.

NOTE: To register for the Salesforce Certified Business Analyst Exam, you will need to currently hold the Salesforce Certified Administrator Certification.

By the end of this course, you should attain the following knowledge:

Familiar with the Salesforce implementation lifecycle.

Understand Salesforce environment best practices.

Gain experience in a given industry environment.

Understand facilitation and documentation techniques.

By the end of this course, you should attain the following skills:

Plan discovery activities based on key stakeholders.

Map business processes, elicit requirements and write user stories.

Demonstrate effective written and verbal communication skills when working with business and technical stakeholders at all levels of the organization.

Apply strong analytical and problem-solving skills.

By the end of this course, you should possess the following abilities:

Move easily between a wide variety of influencing and communication styles to engage effectively with diverse audiences and maximize impact.

Become a trusted advisor with key stakeholders.

Break down complex business processes into manageable steps.

Evaluate and recommend Salesforce features as part of solution design.

Please note that a candidate for this exam is not expected to know or do the following:

Change management

Managing project

Building ROI

Developing custom code

Designing technical solution

Ongoing administration of tools, product ownership

Legal and compliance issues

Typical job roles of a Salesforce Certified Business Analyst candidate may include:

Business Analyst

Consultant

Business Systems Analyst

Product Owner

Platform Manager

CRM Manager

Business Process Specialist

Business Operations

Salesforce Administrator

Business Excellence Leader

Get started today toward attaining your Salesforce Business Analyst Certification!

Who this course is for:
  • Salesforce Administrators who wish to expand their skills into the Business Analyst Role
  • Anyone desiring to attain the Salesforce Certified Business Analyst Certification
  • Existing Business Analysts who wish to add Salesforce to their skillset
  • Those wishing to learn the principles of Business Analysis
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